Contact Us
Our team is available 24/7 for emergency support.
Immediate Response Required?
For urgent matters such as trauma, unattended death, or severe biohazard spills, please call our 24-hour emergency hotline directly. Our team is standing by to support you.
24/7 Emergency Hotline
1800 246 367General Service Enquiries
Operations Office
16 Attunga St, Kingston QLD 4114
(Note: Dispatch facility strictly mobile. Facility is not open to public without prior arrangement)
Send a Secure Inquiry
For non-emergency quotes and consultations, please use the form below. All correspondence is held in strict confidence.
Our Professional Specialist Network
For complex restorations and high-risk environments, we coordinate with the industry's most trusted specialists to ensure structural integrity and medical-grade safety.
QBCC Licensed Builders
For structural remediations and repairs, we work in close coordination with QBCC Licensed Builders to ensure all property restorations meet strict Queensland building standards.
Occupational Hygienists
To provide absolute peace of mind, we partner with independent Occupational Hygienists (OHs) for post-remediation verification, air quality testing, and clearance certification.
Contact & Dispatch FAQ
Quick answers about engaging our services.
Do I need to call the emergency line for a quote?
If you have an immediate trauma, spill, or biological hazard, yes, call the emergency hotline 24/7 for immediate support. If you require a non-urgent consultation (e.g., a hoarding clean scheduling), you may use the secure inquiry form.
Is my inquiry completely confidential?
Yes, client privacy is paramount to our operation. Only authorized management teams will review your inquiry, and all communication is held in strict confidence.
Are there any upfront fees for an assessment?
For most biohazard scenarios, we provide a rapid, professional on-site visual assessment before issuing a comprehensive and transparent quote.